Goals for new software

Below are suggested goal statements that might typically apply to your situation. Delete any that don’t apply to you, and add any of your own if necessary.

Some advice on writing goals:

A goal should clearly set out the purpose for buying software. In other words: why are you doing this?

Goals need to be measurable.

Involve everyone in the organisation. Ask them for creative suggestions, for example: “what would help us to have more up to date records?”, “what processes do we need to improve?”.

We want to [buy new software/upgrade our existing software] in order to:

Meet the increasingly complex demands of our patients (some of whom are ageing or living with a chronic condition). We expect the software to provide streamlined access to our patients’ records and improve upon the way we maintain those records. After 6 months we expect to …

Improve patient management with a recall and reminder process and is more efficient and usable than our current one. After 6 months we expect to …